Frequently Asked Questions (FAQ) for Mivanaa Brand

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping policy for more information.

 

What payment methods do you accept?

We accept various payment methods including Cash, credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewellery, you can return it within [X] days for a full refund or exchange, provided the item is in its original condition and packaging. Please refer to our returns policy for detailed instructions.

Are your products covered by a warranty?

Yes, our products come with a warranty against manufacturing defects. The duration of the warranty may vary depending on the item. Please refer to the warranty information provided with your purchase for details.

How do I care for my jewellery?

Proper care and maintenance are essential to keep your jewellery looking its best. We recommend cleaning your jewellery regularly with a mild soap and warm water solution, and storing it in a soft pouch or jewellery box when not in use. Avoid exposing your jewellery to harsh chemicals, extreme temperatures, and abrasive surfaces.

 

Do you offer gift wrapping services?

Yes, we offer complimentary gift wrapping services for online and in-store purchases. Simply select the gift wrapping option during checkout or inform our staff if you are purchasing in-store.

 

How can I contact customer support?

You can contact our customer support team via email at mivanaaindia@gmail.com or by phone at 7972489399. Our representatives are available to assist you with any questions or concerns you may have regarding your purchase or our products.

Frequently Asked Questions (FAQ) for Mivanaa Brand

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping policy for more information.

 

What payment methods do you accept?

We accept various payment methods including Cash, credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewellery, you can return it within [X] days for a full refund or exchange, provided the item is in its original condition and packaging. Please refer to our returns policy for detailed instructions.

Are your products covered by a warranty?

Yes, our products come with a warranty against manufacturing defects. The duration of the warranty may vary depending on the item. Please refer to the warranty information provided with your purchase for details.

How do I care for my jewellery?

Proper care and maintenance are essential to keep your jewellery looking its best. We recommend cleaning your jewellery regularly with a mild soap and warm water solution, and storing it in a soft pouch or jewellery box when not in use. Avoid exposing your jewellery to harsh chemicals, extreme temperatures, and abrasive surfaces.

 

Do you offer gift wrapping services?

Yes, we offer complimentary gift wrapping services for online and in-store purchases. Simply select the gift wrapping option during checkout or inform our staff if you are purchasing in-store.

 

How can I contact customer support?

You can contact our customer support team via email at mivanaaindia@gmail.com or by phone at 7972489399. Our representatives are available to assist you with any questions or concerns you may have regarding your purchase or our products.